Privacy Policy

1. Information We Collect

Depending on how you use our website, we may collect information such as:

• Your name and contact information.
• Email address and phone number.
• Travel origin and destination.
• Travel dates and passenger information.
• Cabin class and trip preferences.
• Information you voluntarily provide when contacting us.
• Website usage information, such as pages visited and interactions.
• Technical information such as browser type, device type, IP address, and referring website.
• Advertising and campaign information such as UTM parameters or Google click identifiers when applicable.

2. How We Use Information

We may use the information we collect to:

• Respond to flight and travel requests.
• Communicate with you about your request.
• Provide travel assistance and available flight options.
• Improve our website and services.
• Understand website usage and visitor activity.
• Measure advertising and marketing performance.
• Prevent fraud, abuse, or unauthorized activity.
• Maintain website security and functionality.
• Comply with applicable legal obligations.

3. Flight Requests and Travel Information

When you submit a flight request, we may use the information you provide to review your request and communicate available travel options.

Submitting a request does not necessarily create a confirmed airline reservation or ticket. Any reservation, payment, ticketing, or other travel arrangement is subject to the applicable airline, supplier, fare, and booking terms.

4. Communications

If you submit a request or contact us, we may contact you by email, telephone, text message, or other communication methods you provide when reasonably necessary to respond to your request.

You may request that we stop certain communications by contacting us. Transactional or service-related communications may still be sent when necessary to process a request or provide a service.

5. Cookies and Similar Technologies

Travelocart may use cookies and similar technologies to support website functionality, understand visitor activity, remember preferences, and measure advertising performance.

For more information, please review our Cookie Policy.

6. Analytics and Advertising

We may use analytics and advertising technologies to understand how visitors interact with our website and to measure the effectiveness of our marketing campaigns.

These services may collect information such as browser information, device information, pages visited, approximate location, and campaign interaction data.

7. Sharing of Information

We do not sell your personal information simply because you submit a request through our website.

Information may be shared with service providers, technology providers, travel suppliers, communication providers, analytics providers, or other parties when reasonably necessary to operate the website, respond to requests, provide services, maintain security, or comply with legal requirements.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect information from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Data Retention

We may retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, prevent fraud, comply with legal obligations, or fulfill other legitimate business purposes.

10. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, deletion, or restriction of certain processing.

To make a privacy-related request, please contact us using the contact information provided on this website.

11. Third-Party Services

Our website may use third-party services for analytics, advertising, communication, payment processing, website hosting, security, or travel-related services.

These third parties may process information according to their own privacy policies and applicable terms.

12. Children’s Privacy

Travelocart is not intended to knowingly collect personal information directly from children without appropriate authorization.

If you believe that a child has provided personal information to us, please contact us so that we can review the situation.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

The updated version will be posted on this page with a revised “Last Updated” date.