Frequently Asked Questions

Travelocart is an independent travel search and booking assistance service. We help travelers submit their flight requirements and explore available travel options. Travelocart is not an airline.

Yes. Travelocart is designed to help travelers request flight options for domestic and international trips. Availability depends on the requested route, travel dates and current airline inventory.

Enter your departure city, destination, travel dates, passenger information and preferred cabin class on our flight request form. Submit the request and our travel assistance team can review the information.

No. Submitting a request does not by itself create a confirmed airline reservation. Flight availability and fares can change until the booking is confirmed.

Flight fares and availability are subject to change. Any fare or itinerary should be considered available for booking only after the applicable booking process has been completed and confirmation has been provided.

Yes. Travelocart supports requests for one-way travel as well as round-trip travel. Availability depends on the requested route and travel dates.

Yes. You can use the available multi-city option when submitting your travel requirements.

Providing accurate travel dates, departure and arrival locations, passenger count, cabin preference, phone number and email address helps our team understand your request and respond appropriately.

Yes. Please use our Contact Us page or the contact details provided by our travel assistance team when following up on a request.

Contact the Travelocart support team using the contact information provided on our website. Please have your request details available so we can assist you more efficiently.